General Terms and Conditions of Business

Contents
1. Applicability
2. Conclusion of the Contract
3. Delivery, Shipping Charges
4. Reservation of Title, withdrawal of the Contract
5. Terms of Payment
6. Cancellation, Return and Transport Guarantee
7. Warranty and Liability
8. Addresses
9. Protection of Data Privacy
10. Final Provisions

1. Applicability
These General Terms and Conditions of Business, in the version valid at the time the contract is concluded, apply to all business relations between 4 MY DOGGY (hereinafter replaced with "we" or "us") and the customer (hereinafter replaced with "you"). These Terms and Conditions shall be considered as accepted when the order is placed. Deviations are subject to a written confirmation from us.

2. Conclusion of the Contract
Our range of products is non-binding. The order is placed either online through the transmission of the completed order form or with the fax order form. After placing the order, you receive an automatic confirmation of receipt; this confirmation is only to inform you that we have received the order. If any of the articles ordered are not in stock at the time of dispatch, we will inform you as soon as possible and refund any payments already made for theses articles.

3. Delivery, Shipping Charges
The goods ordered by you will be delivered as soon as possible to the address given. We are entitled to carry out partial deliveries, as far as they are reasonable for you. Should we arrange partial deliveries, we will bear the additional shipping charges. A shipping charge of CHF 8.- is payable up to a consignment value of CHF 250.-. Orders exceeding CHF 250.- are free of shipping charges. The delivery period within Switzerland is normally 2-4 working days, delivery is carried out by Swiss Post. Important Information: Please inform us immediately if you do not receive the goods within 10 days from the order date.

4. Reservation of Title, withdrawal of the Contract
All goods delivered will remain our property until payment has been made in full. Should your behaviour in any way be in breach of the terms of this contract, particularly if you fail to meet your payment obligations, we are entitled to rescind the contract, after fixing a reasonable time limit, and to demand the surrender of the goods in your possession.

5. Terms of Payment
The purchase price and any payable shipping charges are due on conclusion of the contract. You will receive an invoice and payment slip with the goods. The total amount shown on the invoice must be paid into our bank account within 10 days, strictly net without any deductions, discounts or set-offs.

Postfinance
3030 Bern
Konto: 60-323050-2
Clearing: 9000
IBAN: CH45 0900 0000 6032 3050 2
BIC/SWIFT: POFICHBEXXX

We reserve the right to dispatch the first consignment to new customers only after payment has been received. Should it already have come to our attention that a customer is in financial difficulties, the goods will also only be dispatched after receipt of advance payment. You as our customer will be in default if you exceed the time limit for payment. In such a case, we are entitled to charge interest of 1 % of the amount owing for each month. Partial months will be calculated as full months. Should you be in default, we are entitled to charge you with collection charges; the minimum charge is CHF 50.-.

6. Cancellation, Return and Transport Guarantee  - The detailed version of the withdrawal right can be found here
You are entitled to return the goods to us within 7 days after receipt without giving any reasons. The time limit begins on the day the goods are delivered to you. Cancellation is only possible if the goods are unused, in the original packaging and in perfect condition when received by us. Shipping charges for the return of the goods shall be borne by you unless we have made a mistake, e.g. through incorrect delivery. No claim exists to a refund or replacement of opened or damaged goods if a complaint regarding these goods is only made three working days after receipt. Claims for the delivery of substitute goods can be submitted to us if the goods are damaged during transport despite appropriate packaging. In order to do so, you must immediately request a damage report from the Post on receipt of the goods. Please report transport damage directly to the customer service of the Post (free phone number +41 (0)848 888 888).

7. Warranty and Liability
4 MY DOGGY products meet the highest possible quality standards. Our controls ensure that you receive the best quality. In addition, we ensure that you receive correct information and advice. Should the goods delivered nevertheless be defective at the time of transfer of risk or should you receive the wrong goods, we will take care of a substitute delivery. Should a substitute delivery not be successful, you are entitled to cancel the purchase. Our liability for fault of our own or the fault of our partners, legal representatives and vicarious agents is limited to intent. The entire contents of the 4mydoggy.ch web site are protected by copyright (all rights reserved). We undertake all reasonable efforts to ensure the reliability of the information presented. Nevertheless, we are unable to guarantee for the correctness and completeness of the information supplied on our web site. When activating certain links or hyperlinks, you may possibly leave the 4mydoggy.ch web site. We have not checked the pages linked to our web site and do not accept any responsibility for their contents.

8. Addresses
Suppliers and contractual partners:
4 MY DOGGY
CH-3665 Wattenwil
E-mail: info (at) 4mydoggy.ch

Address for return shipments:
4 MY DOGGY
Blumensteinstrasse 27
CH-3665 Wattenwil
E-mail: info (at) 4mydoggy.ch
Fon: 079 746 29 17

9. Protection of Data Privacy
We treat your data absolutely confidentially. We respect your privacy and use the data solely within the scope of our business relationship. Data needed for processing orders are saved in strict accordance with the statutory provisions and only transmitted to the Post for dispatch purposes. We are entitled to transmit personal data to affiliated companies for credit assessment, within the scope of data exchange.

10. Final Provisions
The provisions of the Swiss Code of Obligations (Schweizerisches Obligationsrecht) apply. Thun is the sole place of jurisdiction for all disputes arising from contracts with 4 MY DOGGY. We reserve the right to revise the existing General Terms and Conditions at any time. The version of the General Terms and Conditions of Business in force at any particular time can be downloaded from www.4mydoggy.ch.

The German version of the General Terms and Conditions of Business is the only legally binding version.
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